Maintenance & Repair turns your equipment's actual usage into a PM schedule that runs itself. Work orders open automatically when hours hit. Techs close them with parts and labor. Every repair becomes part of the machine's permanent record — and feeds better decisions on every repair that follows.
Without hour-based PM triggers and complete repair history, every breakdown is a surprise — and every repair decision is a guess with expensive consequences.
"Our excavator went down on a job because we missed the 500-hour service. Nobody caught it."
Calendar-based PM reminders miss the reality of how hard equipment actually works. An asset that runs two shifts a day needs service twice as often as one that runs four hours a day.
"I have no idea what we've spent on that excavator over the last two years — the repair history is in three different places."
When repair records live in email threads, paper invoices, and one person's memory, you can't build a true cost picture — and you can't spot a machine that's becoming a money pit until it's too late.
"We're spending 40% more on parts because we need them now, not from our preferred supplier."
Emergency parts purchases at retail pricing are one of the most avoidable costs in equipment maintenance. They happen when PMs are missed and breakdowns come without warning.
"My techs spend more time finding parts and writing up work than actually wrenching."
When there's no work order system, technicians carry the overhead of coordination, documentation, and parts hunting. The wrench time is the only part of their day that actually gets billed.
"We can't tell if a repair is worth doing or if it's time to replace the machine."
Without cumulative repair cost vs. current asset value, every major repair is a judgment call made on gut feeling. The numbers exist — they're just not in one place.
"A vendor billed us for work that was covered under warranty. We found out six months later."
When warranty status isn't attached to the work order at the time of repair, vendor billing goes unchecked. Warranty leakage is invisible until someone pulls the records — if they ever do.
Every breakdown that could have been a scheduled PM costs you three to five times more in unplanned downtime, emergency parts, and rush labor. The solution isn't working harder at maintenance — it's having a system that makes sure nothing slips.
From hour-based triggers to closed work orders, every step of maintenance flows through one system.
Define your PM schedule based on actual engine hours — 250, 500, 1,000 — not calendar dates. Torgix tracks hours in real time and fires the trigger automatically.
When a PM threshold is hit, Torgix opens a work order and notifies your team. No one has to remember, check a spreadsheet, or rely on a driver to report it.
Technicians log parts used, labor hours, vendor invoices, and notes against the work order. Every cost lands on the right asset. The work order closes with a complete record.
Every repair feeds the asset's running total. Torgix spots recurring failures, warranty leakage, and machines whose repair costs are outpacing their value — before you make the next commitment on them.
From automated PM triggers to AI-powered repair analysis, every tool in Maintenance & Repair is built to stop surprises before they become breakdowns.
Set PM intervals by actual engine hours. Torgix tracks hours from telematics and operator logs and fires work orders automatically when thresholds are hit — 250, 500, or 1,000 hours, exactly on time.
Every repair starts as a work order. Assign to a technician, attach the parts list, log labor hours, upload vendor invoices. Close with a complete record that follows the machine forever.
Torgix stores warranty terms against each machine. When a work order opens, it checks whether the repair is covered — and flags it before you authorize payment to a vendor.
Every closed work order adds to the machine's lifetime repair total. See the full cost history on any asset — and know when cumulative repairs are approaching replacement threshold.
Track which vendors do which repairs, at what cost, and with what outcomes. Compare in-house vs. vendor repair costs by machine type. Know who's doing good work and who's billing for warranty items.
Telematics fault codes feed into Torgix automatically. AI surfaces which codes precede your most expensive failures — so you can act on a warning before it becomes a $12,000 repair.
Torgix AI knows every PM, every work order, every part replaced — and can spot patterns your techs don't have time to find manually.
The shift from reactive to preventive maintenance isn't just about fewer breakdowns — it's about knowing what every machine costs and making every repair decision from a position of knowledge.
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