When per user pricing breaks, with the full transcript
UpKeep and MaintainX are two of the most popular maintenance apps in the world, and this video, made by a competitor, will start by saying so. Both are mobile first, both are polished, and MaintainX has a free tier a small shop can genuinely start on. The most common reason people search for alternatives is not quality. It is the bill.
Both price per user. As of August 2026, entry tiers run about twenty to twenty four dollars per user per month, premium tiers about fifty five to sixty five. For a five person team that is cheap. For an equipment operation where twenty or thirty people should touch the system, it is four hundred eighty to eighteen hundred dollars a month, and the number grows every time you hire. One more thing worth knowing. Autodesk announced a three point six billion dollar acquisition of MaintainX in May 2026, so ask about the roadmap.
When should you stay? If your team is small and stable, stay. If your work is general maintenance and facilities, stay. The per user model only breaks when the roster is large and growing, and rationing logins starts deciding who gets to report a problem.
The alternatives with different pricing shapes. Limble, the review quality leader, still per user in practice and quote based, best for manufacturing and facilities. Fleetio, per vehicle, best for on road fleets. And Torgix, priced by fleet size instead of people. Seven published tiers from ninety nine dollars a month, unlimited named users at every tier, so the whole crew is in the system. Plus what the per user tools do not attempt. True cost per machine, hour based preventive maintenance, parts sourcing inside the work order, and rental revenue tracking.
Run your own numbers. Your real roster, the vendor's real price, in year three. Then ask each candidate the same demo question. What does it cost for every person in my yard to be able to report a problem? The comparison, with the math worked out, is linked below. Torgix.